Shipping policy

Shipping Policy

Last updated: July 25, 2026

Thank you for shopping with NOVENTRO.CO. We are committed to delivering your orders safely and as quickly as possible.

Shipping Coverage

We currently ship within Pakistan only.

Shipping Charges

We offer FREE shipping on all orders across Pakistan. There are no additional shipping charges at checkout unless otherwise stated on a product page.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times vary depending on the product, your location, and courier availability. Estimated delivery times will be communicated where possible, but delays may occasionally occur due to factors beyond our control.

Order Tracking

If tracking information is available, it will be provided once your order has been shipped.

Delivery Delays

While we strive to deliver orders promptly, delivery times may be affected by weather conditions, public holidays, courier delays, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order. We are not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible so we can investigate and assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact Us page.